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Refund Policy

Last updated: 29-Feb-2024


At, we strive to provide the best service possible. We understand that there may be occasions when you need to request a refund or exchange. This Refund Policy outlines our procedures for handling returns, refunds, and exchanges for both goods and services.

Refund Policy for Goods

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Refund Policy for Services

If you are not 100% satisfied with your purchase, within 120 days from the purchase date, we will fully refund the cost of your order.

How to Request a Refund or Exchange

  1. Contact Us: To initiate a refund or exchange, please contact our customer service team at [email protected] with your order details and the reason for your return or exchange.

  2. Return Instructions: For physical goods, we will provide you with the necessary instructions for returning the item. For services, we will process your refund directly upon approval of your request.

  3. Processing Time: Refunds will be processed within 7-10 business days from the receipt of your returned item or from the date of your refund request for services.

Conditions for Returns and Exchanges

  • Goods must be returned in their original condition, in the original box and/or packaging.
  • Services must be canceled within 120 days from the purchase date to be eligible for a refund.
  • We reserve the right to refuse a refund or exchange if the returned item does not meet these conditions.


  • Digital products and downloadable software are not eligible for returns or refunds unless they are found to be defective.
  • Custom or personalized items cannot be refunded or exchanged unless they arrive damaged or defective.

Contact Information

If you have any questions about our Refund Policy, please contact us at:
Email: [email protected]